Get expert guidance on your fertility journey
Whether you’re just starting your research, comparing donors, choosing a clinic, or preparing for treatment, our team is here to help.
Talk to us in the way that feels right for you:
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Guidance from experienced donor specialists
Support in more than 12 languages
Trusted by families and clinics worldwide
Clarity and guidance when you’re navigating this on your own
No question is too small
For many aspiring parents, choosing donor sperm can feel overwhelming at first.
Some people contact us with detailed medical questions. Others simply want help understanding where to begin.
Our team supports people at every stage of the journey, including:
- Understanding donor profiles
- Choosing between donor types
- Questions about treatment and clinics
- Shipment and storage guidance
- Family planning considerations
- International orders and regulations
- Emotional reassurance during the process
You don’t need to know exactly what you need before reaching out.
We’re here to guide — no pressure.
Experienced specialists, personal support
Our guidance team supports aspiring parents from all over the world every day.
We combine donor expertise, fertility knowledge, and personal support to help make the process feel clearer and more manageable.
Multilingual support
We support aspiring parents in multiple languages across international markets.
Fertility and donor expertise
Our team helps guide people through donor selection, treatment preparation, shipment questions, and more.
Human-first approach
We understand that every fertility journey is personal, and we aim to meet people with empathy, clarity, and honesty.
Trusted guidance from real people
Behind every conversation is a team of 20+ specialists with more than 100 years of combined experience helping aspiring parents navigate donor conception.
Meet some of the people who support families every day.
Lena
4+ years of experience
German, English
Annika
9+ years experience
Danish, English
Carine
4+ years experience
French, Danish, English
Emanuele
6+ years experience
Italian, English
60.000+ new families
We have the experience, expertise, and commitment to make your family dreams come true.
Worldwide shipping
We ship donor sperm safely to our 1,000+ partner fertility clinics across more than 100 countries.
Highest quality rating by clinics
With 20 years of experience, we’re consistently rated high for quality.
No hidden costs or fees
Unlike other sperm banks, we are transparent about our pricing, making it easier for you to plan your baby journey.
We can help you feel more confident in your choice
Finding the right donor can feel emotional, exciting, and overwhelming all at once.
Our team can help guide you through donor profiles, donor types, available information, and the tools available to support your decision.
Whether you already have favourites or don’t know where to begin, we’re here to help.
Frequently asked questions
Yes. Many aspiring parents contact us early in their journey before deciding on treatment or choosing a clinic.
Yes. The consultation is completely free and comes with no obligation.
We can guide you through donor profiles, donor types, and the tools available to support your decision.
Yes. We support aspiring parents and clinics in multiple countries.
That’s completely fine. You’re welcome to chat, email, call, or message us first.
Our locations
European Sperm Bank operates internationally with offices, labs, and donation locations across multiple countries.
Main office & labs
European Sperm Bank
Struenseegade 9, 2. sal
2200 Copenhagen N
Denmark
Phone: +45 38343600
Email: info@europeanspermbank.com
Phone hours (CET)
Monday - Thursday 08:00 - 17:00
Friday 08:00 - 16:00
Live chat support (CET)
Monday - Thursday 09:00 - 21:00
Friday 09:00 - 16:00
Saturday - Sunday 17:00 - 21:00
Special Closing Days 2026:
Please find information about special closed days.
01/01/2026 - New Year's Day
02/04/2026 - Maundy Thursday
03/04/2026 - Good Friday
06/04/2026 - Easter Monday
14/05/2026 - Ascension Day
25/05/2026 - Whit Monday
05/06/2026 - Constitution Day (Grundlovsdag)
24/12/2026 - Christmas Eve
25/12/2026 - Christmas Day
26/12/2026 - Second Christmas Day
31/12/2026 - New Year's Eve
01/01/2027 - New Year's Day
Labs
Struenseegade 9, 2nd Floor
2200 Copenhagen N
Denmark
Guldsmedgade 22F,
8000 Aarhus C
Denmark
Altonaer Strasse 59
20357 Hamburg
Germany
Leidsestraat 32B
Amsterdam 1017 PB
Netherlands
Donation Locations
Struenseegade 9, 2nd Floor
2200 Copenhagen N
Denmark
Vendersgade 6A, Basement Right
1363 Copenhagen K
Denmark
Reykjaviksgade 3, Basement
2300 Copenhagen S
Denmark
Jernbanevej 1A
2800 Kongens Lyngby
Denmark
Guldsmedgade 22F,
8000 Aarhus C
Denmark
Gravensgade 1B, 1. tv.
9000 Aalborg
Denmark
Altonaer Strasse 59
20357 Hamburg
Germany
Ferdinandstraße 47
20095 Hamburg
Germany
Leidsestraat 32B
Amsterdam 1017 PB
Netherlands
However you choose to begin, we’re here to help
Every fertility journey is different. Whether you’re looking for guidance, reassurance, or practical answers, our team is ready to support you.